An independent way to compare My Aged Care providers.
A free, independent service that helps Australian families compare aged care providers — without getting lost in the My Aged Care maze. No pressure, no obligation, no cost to you. Let’s have a quick chat and see if we can help.
★★★★★ 4.7 on Trustpilot · Trusted by 6,346+ Australian families
Provider standards
We partner with selected trusted providers and recommend the right fit for you.
Free & independent
We’re not a provider. We compare and match you to the right one, at no cost to you.
No obligation
Sign up with a provider you’re comfortable with. No pressure ever.
Peace of mind
Sit back with a cuppa — we do the running around so you don’t have to.
Meet the teamThe people that CareAbout you
A Whole Team Behind You
It’s never just one person — our whole crew of 50+ work together to make your care journey simple and stress-free.
Decades of Collective Know-How
We’ve spent decades in aged care, so you get straight answers without the confusion.
We’ve Walked This Road Too
Many of us have supported our own parents and grandparents. We get it — and we’ll never rush you.
Doing it alone vs doing it with us
The My Aged Care provider tool can feel like a maze. Here’s what changes when you have someone in your corner.
- Hours navigating the confusing MAC portal
- Dozens of providers with no easy way to compare
- No one to explain what your funding letter actually means
- Calling around, leaving voicemails, waiting for callbacks
- Unsure if you’re picking the right provider
- Answer a few friendly questions — takes 2 minutes
- A Care Adviser compares trusted local providers for you
- Plain-English help understanding your letter and options
- One call from a Care Adviser — we do the ringing around
- You choose the provider that fits, we set up the meeting
What families say
Real reviews from real Australian families we’ve helped — pulled from Trustpilot.
A painless way to find a provider!
I have found the CareAbout team to be empathetic, understanding & helpful. I was dreading the whole performance of finding a provider, but they have made the process very easy so far. I am awaiting a meeting with their recommended provider.
CareAbout do care
I highly recommend CareAbout. The staff are friendly and easy to talk with. The information given to me put me onto the right provider, who could accommodate my complex needs. There is no pressure from the staff to join any providers — just lists of someone that may suit you. I offer my gratitude and thanks for the advice I was given.
Transparency
Debbie explained our questions very clearly and did not push any agenda onto us. She also said there is a list of recommended providers that we can choose from and the provider we chose contacted us immediately to set up meetings etc.
New to home care, switching providers or nursing homes — we compare them all
Find Home Care Providers
Compare quality in-home care providers delivering services through a Home Care Package or Support at Home — matched to your needs and postcode.
Get started
Switching Providers
Already with a My Aged Care provider? We’ll help you compare, switch, and move your funding — at no cost to you.
Get started
Find Nursing Homes
Choosing residential aged care can be overwhelming. We connect you with fitting homes.
Get startedUnderstanding your current funding
In-home aged care in Australia is currently funded through one of two programs: Home Care Packages (Levels 1–4) and, more recently, the new Support at Home program (Classifications 1–8). Both are government-funded through My Aged Care. Here’s what each program covers:
| Funding level | Annual budget |
|---|---|
| Transitioned Home Care Packages | |
| Transitioned HCP Level 1 | $11,272.15 |
| Transitioned HCP Level 2 | $19,821.76 |
| Transitioned HCP Level 3 | $43,148.74 |
| Transitioned HCP Level 4 | $65,415.91 |
| Support at Home Classifications | |
| Classification 1 | $11,010.01 |
| Classification 2 | $16,451.35 |
| Classification 3 | $22,536.81 |
| Classification 4 | $30,468.51 |
| Classification 5 | $40,729.53 |
| Classification 6 | $49,365.27 |
| Classification 7 | $59,660.00 |
| Classification 8 | $80,137.12 |
Which funding group are you in?
Transitioned Home Care Packages
Grandfathered participants: approved for home care funding before 12 Sept 2024, including those who were on the waitlist.
Transitional participants: approved for home care funding after 12 Sept 2024 and before 1 November 2025.
Support at Home Classifications
New participants: approved for home care funding after 1 November 2025.
Services available under Support at Home
All participants have access to these services regardless of classification level. Your budget determines how many hours you can access.
Clinical care
Nursing · Allied health · Nutrition · Care management · Restorative care management
Independence
Personal care · Social support · Therapeutic services · Respite · Transport · Assistive technology · Home modifications
Everyday living
Domestic assistance · Home maintenance & repairs · Meal preparation & support
Frequently Asked Questions (FAQs)
Everything you might be wondering about who we are and what we do.
How do I find home care providers near me?
Tell us your postcode and package level and we’ll match you to the right provider with availability in your areas to start services promptly, at no cost to you.
Is CareAbout a provider?
No. We’re an independent comparison and referral service. Our job is to compare My Aged Care registered providers on your behalf and match you to the right one based on your needs so you can begin services promptly.
What if I don’t have my funding sorted yet?
That’s completely fine. We help people at every stage — whether you’ve got your funding code, you’re waiting on it, or you haven’t started with My Aged Care at all. A Care Adviser will call and explain your options based on where you are.
What is a Support at Home package?
Support at Home (from 1 November 2025) is the government program that replaced Home Care Packages, with eight classification levels of funding for in-home aged care.
Can I switch my Home Care Package provider?
Yes. You can change providers at any time, and we’ll guide you through the switch and help transfer your funding.
Can I just call you instead of filling this out?
Absolutely — Freecall 13 13 00 during business hours. Whichever you prefer.
What services are covered by a Home Care Package?
The government sets strict guidelines for services included and excluded in your funding. The frequency of services depends on your classification and provider fees. We know that understanding services can be overwhelming, which is why we’re here to support you.
Running out of time to find a Home Care Provider?
We book you in to meet with a trusted provider
within a week*
★★★★★ 4.7 on Trustpilot · Trusted by 6,346+ Australian families
*Typical time to arrange an appointment. Actual timeframe depends on provider availability in your area and your circumstances.
*Typical time to arrange an appointment. Actual timeframe depends on provider availability in your area and your circumstances.
*Typical time to arrange an appointment. Actual timeframe depends on provider availability in your area and your circumstances.
Provider standards
We partner with selected trusted providers and recommend the right fit for you.
Free & independent
We’re not a provider. We compare and match you to the right one, at no cost to you.
No obligation
Sign up with a provider you’re comfortable with. No pressure ever.
Peace of mind
Sit back with a cuppa — we do the running around so you don’t have to.
Meet the teamThe people that CareAbout you
A Whole Team Behind You
It’s never just one person — our whole crew of 50+ work together to make your care journey simple and stress-free.
Decades of Collective Know-How
We’ve spent decades in aged care, so you get straight answers without the confusion.
We’ve Walked This Road Too
Many of us have supported our own parents and grandparents. We get it — and we’ll never rush you.
Doing it alone vs doing it with us
The My Aged Care provider tool can feel like a maze. Here’s what changes when you have someone in your corner.
- Hours navigating the confusing MAC portal
- Dozens of providers with no easy way to compare
- No one to explain what your funding letter actually means
- Calling around, leaving voicemails, waiting for callbacks
- Unsure if you’re picking the right provider
- Answer a few friendly questions — takes 2 minutes
- A Care Adviser compares trusted local providers for you
- Plain-English help understanding your letter and options
- One call from a Care Adviser — we do the ringing around
- You choose the provider that fits, we set up the meeting
What families say
Real reviews from real Australian families we’ve helped — pulled from Trustpilot.
A painless way to find a provider!
I have found the CareAbout team to be empathetic, understanding & helpful. I was dreading the whole performance of finding a provider, but they have made the process very easy so far. I am awaiting a meeting with their recommended provider.
CareAbout do care
I highly recommend CareAbout. The staff are friendly and easy to talk with. The information given to me put me onto the right provider, who could accommodate my complex needs. There is no pressure from the staff to join any providers — just lists of someone that may suit you. I offer my gratitude and thanks for the advice I was given.
Transparency
Debbie explained our questions very clearly and did not push any agenda onto us. She also said there is a list of recommended providers that we can choose from and the provider we chose contacted us immediately to set up meetings etc.
New to home care, switching providers or nursing homes — we compare them all
Find Home Care Providers
Compare quality in-home care providers delivering services through a Home Care Package or Support at Home — matched to your needs and postcode.
Get started Switching Providers
Already with a My Aged Care provider? We’ll help you compare, switch, and move your funding — at no cost to you.
Get started Find Nursing Homes
Choosing residential aged care can be overwhelming. We connect you with fitting homes.
Get startedUnderstanding your current funding
In-home aged care in Australia is currently funded through one of two programs: Home Care Packages (Levels 1–4) and, more recently, the new Support at Home program (Classifications 1–8). Both are government-funded through My Aged Care. Here’s what each program covers:
| Funding level | Annual budget |
|---|---|
| Transitioned Home Care Packages | |
| Transitioned HCP Level 1 | $11,272.15 |
| Transitioned HCP Level 2 | $19,821.76 |
| Transitioned HCP Level 3 | $43,148.74 |
| Transitioned HCP Level 4 | $65,415.91 |
| Support at Home Classifications | |
| Classification 1 | $11,010.01 |
| Classification 2 | $16,451.35 |
| Classification 3 | $22,536.81 |
| Classification 4 | $30,468.51 |
| Classification 5 | $40,729.53 |
| Classification 6 | $49,365.27 |
| Classification 7 | $59,660.00 |
| Classification 8 | $80,137.12 |
Which funding group are you in?
Transitioned Home Care Packages
Grandfathered participants: approved for home care funding before 12 Sept 2024, including those who were on the waitlist.
Transitional participants: approved for home care funding after 12 Sept 2024 and before 1 November 2025.
Support at Home Classifications
New participants: approved for home care funding after 1 November 2025.
Services available under Support at Home
All participants have access to these services regardless of classification level. Your budget determines how many hours you can access.
Clinical care
Nursing · Allied health · Nutrition · Care management · Restorative care management
Independence
Personal care · Social support · Therapeutic services · Respite · Transport · Assistive technology · Home modifications
Everyday living
Domestic assistance · Home maintenance & repairs · Meal preparation & support
Frequently Asked Questions (FAQs)
Everything you might be wondering about who we are and what we do.
How do I find home care providers near me?
Tell us your postcode and package level and we’ll match you to the right provider with availability in your areas to start services promptly, at no cost to you.
Is CareAbout a provider?
No. We’re an independent comparison and referral service. Our job is to compare My Aged Care registered providers on your behalf and match you to the right one based on your needs so you can begin services promptly.
What if I don’t have my funding sorted yet?
That’s completely fine. We help people at every stage — whether you’ve got your funding code, you’re waiting on it, or you haven’t started with My Aged Care at all. A Care Adviser will call and explain your options based on where you are.
What is a Support at Home package?
Support at Home (from 1 November 2025) is the government program that replaced Home Care Packages, with eight classification levels of funding for in-home aged care.
Can I switch my Home Care Package provider?
Yes. You can change providers at any time, and we’ll guide you through the switch and help transfer your funding.
Can I just call you instead of filling this out?
Absolutely — Freecall 13 13 00 during business hours. Whichever you prefer.
What services are covered by a Home Care Package?
The government sets strict guidelines for services included and excluded in your funding. The frequency of services depends on your classification and provider fees. We know that understanding services can be overwhelming, which is why we’re here to support you.